eserve.in

eServe - Multi Brand Out warranty service Solutions

 

Why Customer or Brand has to choose eServe

 

What a customer need in service:

 

We have some customer satisfaction indexes which we follow to satisfy the customer.

 

Formula 111:

    
   

 

   

Service Network in Telangana

 

 Government of Telangana is focusing to develop the Hyderabad towards the rural side, at the same time Consumer Durable companies are also looking to develop their share in market do they have sufficient network as they need to serve in a better way to customer .We have end to end support for the plan which is shown above will keep high KPI whereas the Brands is looking for.

Our vast network in Telangana will keep consumer durable customers happy and brand growth in rural Telangana.

We do have our network remote areas or New districts like Mulugu, Kothagudedm, Peddapally, Manchiryal, Wanaparthy, Narayanapet, Gadwal where the brand services even struggling to give services.

 

Service Network in Andhra Pradesh

 

Services of Electronics or Home Appliances is a challenge to the Brands majorly in Coastal Andhra. Major Problems will arrive for on-time service and reschedule the service of central Govt job holders homes like Naval Base in Vizag. We have a major setback service network in this area.

Remote services in Srikakulam and Vijayanagaram is also a big challenge.

Our Strong Network will give you a good leadership in Andhra Pradesh Consumer Durable market.

Major Focus of Amaravathi Area. Where the capital is building and real estate is drastically growing. In this customer or the builder will look good brand service to develop their projects.

 

Customer Support/Call Management

 

We are operating our call center morning at 8 am to Evening at 8 pm. Customers can reach us early mornings to late evenings also.

We are offering our services through Web CMS. Web CMS will be operated in our Network for same-day closure, faster feedbacks, and best support to brand and customer. Customers or a dealer can book a complaint on our website without calling our call center. It is easy and mobile-friendly. We are operating Chat session in our website for best support to customer.

 
eserve.in

Core Leadership

vijay Prabhu Shivarchaka

17 year of Experiance in Electronics and Home Appliances Operations (South India)

Having a good experiance in Home appliances and Consumer Durables like Non IT: LED, LCD, Refrigerators’, AC (Air Conditioners )Washing Machines, Professional camera’s , Handy cam’s ,Digital Still Cameras, Small Home Appliances & Mobile’s. .

IT : All in One Printer’s, Laptops, Desktop’s ,Think client’s , Projectors (including Cinema Projection Digital),HDD, ODD, EPABX, FAX ,CLS, Pana Boards & CC- Camera’s.

I worked for Bajaj Allianz General Insurance Company Limited,HSIL LTD (hindware) , LLOYD ELECTRIC & ENGINEERING LTD , Panasonic India Pvt Ltd , Samsung India Electronics Pvt Ltd , HP systems (HP Service) , IBM systems in different roles as a executive to Regional Network manager. I have decided to open a service network in Telugu states. Then after we are started eServe for out warranty exclusive services. Why should we depend North indian network sites (reliance risq, F1 Serices, Serve mobi even we depending on Justdial , Urban clap , Sulekha and OLX ) Even no one knows who is coming for what , will you expect good service from them even after 3months , will you ?